Shipping Policy

Domestic Shipping

  • All orders with in India are shipped through registered domestic courier companies and /or speed post only.
  • Orders are shipped within 3-5 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / india postal norms.
  • Sharathsundar.in is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 4-9 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
  • Most orders are delivered within one week to Indian metro cities.
  • We ship on all weekdays (Monday to Saturday), excluding public holidays.
  • Once the products are shipped from our location, we will send you the shipper’s reference number (airway bill number/docket number) along with the courier company details through email.
  • Octroi or entry tax if any should be borne by the customer
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • To return your product, you should mail your product to:

    10 D, First Floor,
    Baywatch Blvd,
    Thiruvanmiyur Beach,
    Thiruvanmiyur Chennai, 600041

International Shipping

  • All international orders (outside India) would be processed within 4-5 working days and shipped through an international courier company.
  • Most orders are delivered within 10-15 days to foreign destinations.
  • Shipping Charges are based on shipping destination and quantity of units purchased.
  • Please note that shipping companies determine shipping charges based on the package weight.
  • Once the products are shipped from our location, we will send you the shipper’s reference number (airway bill number/docket number) along with the courier company details through email.
  • You can track the status of your package through the courier’s website or by contacting their local customer service centre.
  • The courier will attempt delivery twice at your specified shipping address, before they inform us that your package is not deliverable.

Products Availability

  • We make an earnest effort to make sure that merchandise listed on our website is available in stock and that the prices shown are correct. In the unlikely event when we’re not able to send your order or replacement due to unavailability of the product in our warehouse, we will inform you within a maximum of 2 working days from the date you place the order.

Delivery Time

  • Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
  • We will keep you informed on the status of your order including delays if any. You can refer to “Track my order” to see status on your order.
  • Shipping timelines for “made to order” will vary based on the individual product ordered. Shipping timelines will be intimated to the customer in advance.

Tamper-Proof Packaging

  • All our products are packed in secure tamper proof packaging. If you find that the package is tampered with please do not accept delivery of the same from the carrier. If the customer accepts delivery, it will be deemed that the product arrived in a tamper proof condition, and we will be unable to fulfil any exchange or refund request.

Terms and Conditions:

Terms

By accessing the website at http://sharathsundar.in/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use Licence

  • Permission is granted to temporarily download one copy of the materials (information or software) on Sharath Sundar's website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
    • Modify or copy the materials;
    • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    • Attempt to decompile or reverse engineer any software contained on Sharath Sundar's website;
    • Remove any copyright or other proprietary notations from the materials; or
    • Transfer the materials to another person or "mirror" the materials on any other server.
  • This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Sharath Sundar at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

  • The materials on Sharath Sundar's website are provided on an 'as is' basis. Sharath Sundar makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  • Further, Sharath Sundar does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Sharath Sundar or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Sharath Sundar's website, even if Sharath Sundar or a Sharath Sundar authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on Sharath Sundar's website could include technical, typographical, or photographic errors. Sharath Sundar does not warrant that any of the materials on its website are accurate, complete or current. Sharath Sundar may make changes to the materials contained on its website at any time without notice. However Sharath Sundar does not make any commitment to update the materials.

Links

Sharath Sundar has not reviewed all of the sites linked to its website and is not responsible for the contents of any linked site. The inclusion of any link does not imply endorsement by Sharath Sundar of the site. Use of any such linked websites is at the user's own risk.

Modifications

Sharath Sundar may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Chennai and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Exchange and Return

Exchange

While most items can be returned for a replacement within a 07-day return window, return policies may be different across product categories. In case of a wrong order or defective product, you can return the product to us and we will send you the exact or suitable replacement. You can email us at sharathsundarstudio@gmail.com. Please make sure the product is the same condition as delivered with the bill and price tag, failing which, we will not be able to accept the return.

Refund

Please do note that there is NO REFUND but only exchange option available if the product is damaged or wrongly sent.

Return Shipment

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. For more enquiries on return shipment customer can contact our help desk.

Cancellation

In case you change your mind about a product you ordered previously, you can cancel the order within 12 hours of placing the order. Just send us an email to sharathsundarstudio@gmail.com

Cancellation Policy

Cancellation Policy

Sharathsundar.in believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 12 hours of placing an order.
  • you can email Email us on sharathsundarstudio@gmail.com with your order number to cancel, or contact us on +91 7550058111 / 44 45038054

Exchange Policy

We Do Not Have an Exchange Policy unless the item received by you is damaged or wrong (Color/ Size/ Product etc). For any queries regarding the product you can always get in touch with us on +91 7550058111 / 44 45038054 or Email on sharathsundarstudio@gmail.com before you complete your purchase.

  • There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Customer Service number +91 7550058111 / 44 45038054
  • The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return

  • Please notify us of receipt of a Damaged / Defective product within 24 hours of delivery.
  • Products/Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
  • Return shipping cost should be borne by the customer.
  • Send us an email at sharathsundarstudio@gmail.com to inform us about the return shipment. Please include your original order ID number in the email. After we have received your return shipment, we will notify you via email of your refund within 15 working days.
  • In the unlikely event that we have inadvertently sent you incorrect merchandise please notify us immediately. We will reimburse you for the cost of returning the package to us, and we will not charge you for the shipping costs of replacing the merchandise
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